About Us
We've worked hard to make sure we have a transparent service that is easy to use
Get a fixed price and a mechanic that comes to you!
At McDowell Auto Services we’re bringing trust, transparency and convenience to car repair. All our users get started with an online, industry standard, fixed price quote, which you can receive in minutes. Once you’re happy with the quote you’ll be able to book in with one of our vetted mechanics.
No more wondering if the mechanic is ripping you off, or waiting around in a garage waiting room. It's super easy, just follow these steps:
Tell us about your car
Just enter your location and vehicle registration on Enquiry page so we know which car we're fixing. Then you'll need to tell us about the work that needs doing.
If you're not sure what's wrong with your car, don't worry! You can book a diagnostic inspection and the mechanic will let you know.
You get an instant quote
Then we'll put this information into our quote engine and you'll get an industry standard approved quote within seconds.
Want to know how the price is an industry standard approved one? Take a look at our honest pricing page to find out how we use millions of data points to get your quote.
Confirm your booking
Let us know your preferred date, time, and location for the work to be done. To finalise, we will confirm your booking and send you confirmation.
On the day
Your mechanic will collect any parts they need and arrive at your chosen location within your requested arrival window. They'll introduce themselves get on with the work that you have selected.If you have any questions please dont hessitate to ask the mechanic
Once all work has been agreed and finished (and your car returned if it was taken to a garage), your mechanic will explain the work they carried out. Once you're happy, we will provide an invoice detailed with all work carried out at the agreed price, we accapt cash and bank transfers and can even accept card payments via an app that all of the mechanics carry on their smart phone. The invoice from your mechanic will be sent directly to your email or phone
After the visit, you'll receive an email asking you to rate your mechanic. This helps us ensure our standards remain high and improve the service for the next time you use us.
Our Story
We hear it all the time. Stories of rogue traders and cowboy mechanics. However, when you use McDowell Auto Services you don't have to worry about a thing
We are a family run business and like to ensure our mechanics keep our standards high.This means you can rest assured that every single review on our website has come from a paying customer, unlike most other review sites that allow every man and his dog to leave one!
Pricing!
This is where we get super clever. Have you ever had the feeling that you have no idea how your mechanic is charging you and that, for all you know, they may be charging double the average repair price? You're not alone – we found 1 in 2 car owners feel the same!
At Mcdowell Auto Services, we're on a mission to make pricing quick, honest, and transparent. We've partnered with some of the world's largest providers of automotive data to give us access to millions of data points and we used these to build industry standard approved quotes for all our customers.
Our data includes vehicle repair times, regional average labour rates, and parts prices. To build a quote, we simply multiply the vehicle repair times with the regional average labour rate and then add on parts' prices. This leaves you with the peace of mind that you're not getting ripped off.
Our Promise
1
Guarantee
All work carried out comes with a 12-month warranty on both labour and parts. That means, if something goes wrong with the work that was undertaken or a part that was replaced within 12 months of the work being carried out, you're completely covered. which means you can have peace of mind when getting your car repaired.
2
Quality
We will only use the highest quality parts to service or maintain your vehicle
3
Value
We always aim to give our customers the best value services available and will always go over and above to ensure your vehicles are serviced and repaired at an affordable price